Refund policy

Last updated May 22, 2026

Overview

Our products are printed to order. We accept returns and issue replacements or refunds for items that arrive defective, misprinted, damaged in transit, or incorrect. Because each item is made on demand, we do not accept returns or exchanges for change of mind, incorrect size selection, or no longer wanting an item.

Damaged, defective or wrong items

Please inspect your order as soon as it arrives. If your item is defective, misprinted, damaged in transit, or not what you ordered, contact us within 14 days of delivery. Include your order number and clear photos of the problem. We will review it and, once confirmed, send a free replacement or issue a refund. In most cases you will not need to ship the item back. Please do not send anything back before contacting us, as unrequested returns cannot be processed.

Non-returnable items

Because every item is printed to order, change-of-mind returns are not accepted. Sale items and gift cards cannot be returned or refunded. If you are unsure about sizing, materials, or a design, contact us before ordering and we will help.

Exchanges

We do not offer direct exchanges. If an item arrives defective, damaged or incorrect, we will replace it under the section above. If you chose the wrong size or design, please place a new order for the item you want.

Refunds

Once a refund is approved, you will be refunded to your original payment method within 10 business days. Your bank or card issuer may need additional time to post it. If more than 15 business days have passed since your refund was approved and you have not received it, contact us.

Contact

Questions about returns or refunds? Contact us.